Terms of use

Terms of use

Terms of use

T&J Airport Concierge Services is dedicated to delivering first-class assistance to travelers seeking comfort, safety, and efficiency. By booking our services, you agree to the terms outlined below.


Description of Services

  • Airport Assistance

Meet & Greet services are provided at designated arrival points for both domestic and international flights.

This includes personalized assistance upon arrival, luggage handling (up to three pieces per agent), and escort through the airport to your transportation or connecting flight.

Access to additional services, such as VIP lounges, is subject to availability, airport regulations, and prior booking.

  • Personalized Services

Clients are responsible for communicating any specific needs or special requests in advance.

We provide tailored solutions designed to meet individual travel requirements, including transportation coordination, itinerary support, and other premium services.

  • Transportation Services

Some transportation services may be operated by trusted third-party providers. While we carefully select our partners, T&J Airport Concierge Services assumes limited liability for third-party services.

  • Currency Exchange

We offer assistance with foreign currency exchange through secure and transparent processes.

Clients may withdraw cash from authorized ATMs (such as BBVA or Santander), or request delivery upon arrival, subject to prior coordination.


General Terms

  • Availability: All services are subject to availability and must be booked in advance.

  • Accuracy of Information: Clients must provide complete and accurate details, including full name, flight information, and service requirements.

  • Third-Party Policies: Certain services may be subject to regulations set by airports or third-party providers. Clients are responsible for complying with such policies.

  • Pricing and Taxes: Rates do not include applicable taxes (VAT). Final pricing will be confirmed at the time of payment.


Client Responsibilities

Clients agree to:

  • Arrive punctually at agreed meeting points

  • Provide all required documentation (passport, tickets, identification, etc.)

  • Notify any changes or cancellations at least 24 hours in advance


Limitation of Liability

T&J Airport Concierge Services is not responsible for:

  • Flight delays, cancellations, or schedule changes caused by airlines or airport authorities

  • External circumstances beyond our control

  • Loss, theft, or damage to personal belongings outside the direct scope of our services

  • Issues resulting from incomplete or incorrect documentation

We do not open, inspect, or handle the contents of luggage. Our service is strictly limited to the physical handling and transport of baggage.


Service Modifications

We reserve the right to modify or cancel services due to operational reasons, force majeure, or instructions from authorities. In such cases, we will make reasonable efforts to provide alternative solutions.


Contact & Support

For inquiries or assistance, please contact us:


T&J Airport Concierge Services is committed to delivering a seamless, safe, and refined travel experience, ensuring every detail is handled with care and professionalism.

T&J Airport Concierge Services is dedicated to delivering first-class assistance to travelers seeking comfort, safety, and efficiency. By booking our services, you agree to the terms outlined below.


Description of Services

  • Airport Assistance

Meet & Greet services are provided at designated arrival points for both domestic and international flights.

This includes personalized assistance upon arrival, luggage handling (up to three pieces per agent), and escort through the airport to your transportation or connecting flight.

Access to additional services, such as VIP lounges, is subject to availability, airport regulations, and prior booking.

  • Personalized Services

Clients are responsible for communicating any specific needs or special requests in advance.

We provide tailored solutions designed to meet individual travel requirements, including transportation coordination, itinerary support, and other premium services.

  • Transportation Services

Some transportation services may be operated by trusted third-party providers. While we carefully select our partners, T&J Airport Concierge Services assumes limited liability for third-party services.

  • Currency Exchange

We offer assistance with foreign currency exchange through secure and transparent processes.

Clients may withdraw cash from authorized ATMs (such as BBVA or Santander), or request delivery upon arrival, subject to prior coordination.


General Terms

  • Availability: All services are subject to availability and must be booked in advance.

  • Accuracy of Information: Clients must provide complete and accurate details, including full name, flight information, and service requirements.

  • Third-Party Policies: Certain services may be subject to regulations set by airports or third-party providers. Clients are responsible for complying with such policies.

  • Pricing and Taxes: Rates do not include applicable taxes (VAT). Final pricing will be confirmed at the time of payment.


Client Responsibilities

Clients agree to:

  • Arrive punctually at agreed meeting points

  • Provide all required documentation (passport, tickets, identification, etc.)

  • Notify any changes or cancellations at least 24 hours in advance


Limitation of Liability

T&J Airport Concierge Services is not responsible for:

  • Flight delays, cancellations, or schedule changes caused by airlines or airport authorities

  • External circumstances beyond our control

  • Loss, theft, or damage to personal belongings outside the direct scope of our services

  • Issues resulting from incomplete or incorrect documentation

We do not open, inspect, or handle the contents of luggage. Our service is strictly limited to the physical handling and transport of baggage.


Service Modifications

We reserve the right to modify or cancel services due to operational reasons, force majeure, or instructions from authorities. In such cases, we will make reasonable efforts to provide alternative solutions.


Contact & Support

For inquiries or assistance, please contact us:


T&J Airport Concierge Services is committed to delivering a seamless, safe, and refined travel experience, ensuring every detail is handled with care and professionalism.

T&J Airport Concierge Services is dedicated to delivering first-class assistance to travelers seeking comfort, safety, and efficiency. By booking our services, you agree to the terms outlined below.


Description of Services

  • Airport Assistance

Meet & Greet services are provided at designated arrival points for both domestic and international flights.

This includes personalized assistance upon arrival, luggage handling (up to three pieces per agent), and escort through the airport to your transportation or connecting flight.

Access to additional services, such as VIP lounges, is subject to availability, airport regulations, and prior booking.

  • Personalized Services

Clients are responsible for communicating any specific needs or special requests in advance.

We provide tailored solutions designed to meet individual travel requirements, including transportation coordination, itinerary support, and other premium services.

  • Transportation Services

Some transportation services may be operated by trusted third-party providers. While we carefully select our partners, T&J Airport Concierge Services assumes limited liability for third-party services.

  • Currency Exchange

We offer assistance with foreign currency exchange through secure and transparent processes.

Clients may withdraw cash from authorized ATMs (such as BBVA or Santander), or request delivery upon arrival, subject to prior coordination.


General Terms

  • Availability: All services are subject to availability and must be booked in advance.

  • Accuracy of Information: Clients must provide complete and accurate details, including full name, flight information, and service requirements.

  • Third-Party Policies: Certain services may be subject to regulations set by airports or third-party providers. Clients are responsible for complying with such policies.

  • Pricing and Taxes: Rates do not include applicable taxes (VAT). Final pricing will be confirmed at the time of payment.


Client Responsibilities

Clients agree to:

  • Arrive punctually at agreed meeting points

  • Provide all required documentation (passport, tickets, identification, etc.)

  • Notify any changes or cancellations at least 24 hours in advance


Limitation of Liability

T&J Airport Concierge Services is not responsible for:

  • Flight delays, cancellations, or schedule changes caused by airlines or airport authorities

  • External circumstances beyond our control

  • Loss, theft, or damage to personal belongings outside the direct scope of our services

  • Issues resulting from incomplete or incorrect documentation

We do not open, inspect, or handle the contents of luggage. Our service is strictly limited to the physical handling and transport of baggage.


Service Modifications

We reserve the right to modify or cancel services due to operational reasons, force majeure, or instructions from authorities. In such cases, we will make reasonable efforts to provide alternative solutions.


Contact & Support

For inquiries or assistance, please contact us:


T&J Airport Concierge Services is committed to delivering a seamless, safe, and refined travel experience, ensuring every detail is handled with care and professionalism.